SCA (Vic) Sponsor Spotlight: Johns Lyng Strata Services

Johns Lyng Strata Services provides a broad range of property services to a number of large and small Strata Management, Strata Brokers, Owners Corporations and Property Managers nationally. Johns Lyng Strata Services can leverage the Group’s rich 67-year history positioning us as market leaders in the field of Emergency Response, Maintenance and Insurance Builders within the Strata Community.

Strata Services has access to over 1,200 employees and a trade network of over 6,000 subcontractors across multiple trade sectors. As the scale and volume of Strata projects become increasingly larger, the importance of innovative systems and services becomes more concrete. As the most robust service provider for Strata, we provide a full suite service delivery with state-of-the-art system technologies and project methodologies, all of which are administered via a single point of contact. Our streamlined process is unrivalled, ensuring highly qualified trades and project managers deliver exceptional customer service outcomes that eliminate the unwanted headaches of modern-day Strata processes.

Excellence in customer service is not only measured in terms of quality technical services – our team measures customers’ holistic experiences. Positive interactions with our company representatives are a hallmark of Strata Services.

At Strata Services, positive customer experiences are imperative. That’s why our culture embodies positivity, drive and energy. In addition to extensive experience and highly developed technical skills, our team is anchored around our core values of Respect, Integrity, Courtesy and Honesty. These values are the cornerstones of our culture and the foundation of our customer service and client focus.

At every level, our team is made up of people with the knowledge and experience to support across any conceivable strata need. Whether you require estimating, project management, site management, construction administration, or any other services. This team is made up of motivated, young-minded individuals alongside qualified and experienced staff. Their vast and creative thinking is demonstrated in all of our projects.

Will Millar

National General Manager

With experience in emergency building and reinstatement works, and legal and financial consulting, Will’s expertise has seen him successfully lead our Strata division nationally since 2019. During his tenure, Will has supported the response to both the January 2020 hail storms in the Australian Capital Territory and the February 2020 storms in New South Wales.

Mitch Cosgrove

National Operations Manager

With over 10 years of experience in the domestic and commercial building industry, Mitch’s expertise spans across all facets of construction. Since joining the Group in 2020, Mitch is continually motivated to drive successful product growth and development within the Strata sector.

Georgia Christou

Business Operations Coordinator

Georgia has been with Strata Services since the very beginning. Her experience working through major CAT events across New South Wales, Australian Capital Territory and most recently Queensland, has seen her successfully manage a number of insurance claims on a National scale.

Stephen Kernahan

General Manager, Victoria

With over 35 years’ experience in Stockbroking and Manufacturing, Stephen has made significant impact since joining the Group in May 2020. Stephen’s ability to foster client relationships has seen him successfully undertake the role of General Manager for Strata Services Victoria.

Melissa Gallagher

General Manager, New South Wales

Melissa has joined the Group with over 10 years of extensive experience in Business Development, providing a broad range of experience needed to identify opportunities within the Strata management sector. As General Manager of Strata NSW, Melissa carries strong leadership qualities and experience to drive the business to new heights.

John Wakim

Operations Manager, New South Wales

With over 13 years’ experience with Building, Supervision and Project Managing, John manages and runs all Insurance and Strata repairs to a value of $2,000,000. With excellent communication and problem solving skills, John ensures all stakeholders in every project are informed and provide them with prompt response. John also has the ability to manage multiple projects and subcontractors in a seamless manner, which sets him apart as one of the most capable project managers in the company.